Thanks for choosing Beeline!
Beeline Loans, Inc. (“we” or “us”) is committed to protecting and respecting your personal information and privacy when you’re visiting our website, portal or any other tools found on our site or mobile applications. We want our services to be safe and enjoyable environments for you.
We want to transparently explain how and why we gather, store, share and use your personal information and outline the controls and choices you have around when and how you choose to share this information.
We want you to feel comfortable and confident when using our website. Here’s how we do that:
- We provide you notice of our website information practices.
- We tell you how and why we use web technologies.
- We outline how the personally identifiable information that you give us may be used.
- We give you the ability to update or correct your personally identifiable information.
- We outline the ways we protect your information.
We’ll also offer you ways to contact us about our information practices and other aspects of privacy.
Your Security and Privacy
By using our website, you are consenting to the use of information and agreeing to these guidelines and the other Beeline policies described on our website.
Beeline does not share your personal information with outside companies (non-affiliated companies) for their promotional use without your consent.
Because we’re in the business of finance, our websites aren’t for anyone under 18. So, we don’t knowingly attempt to solicit or receive any information from children.
We don’t make our advertising decisions based on political affiliations or in support of, or against, any political or religious group. We firmly believe in the right of free speech, however, we also believe we have an obligation to ensure our advertising does not appear in content that is detrimental to our brand values. We won’t advertise within programs that consistently exploit excessive or gratuitous violence or sexuality, which demean or denigrate any religion, race, sex or which are otherwise lacking in good taste.
Should our advertising appear within programming content that violates these guidelines we’ll review the content in question and make decisions about the appropriateness of that program for future consideration.
We Provide You Notice of Our Website Information Practices.
To maximize the value of our services, we may request information from you when you visit our website. We won’t share your personal information with outside companies for their promotional use, however we do use third party services who may access your information for the purpose of processing your application or loan (think an appraiser, or title company).
When you apply for a home loan, credit reporting agencies may share your information with other companies. As a result, you may get unwanted calls about finance products. To stop these calls and emails, call (888) 567-8688 or visit www.optoutprescreen.com.
Here’s a description of the information we collect and how it’s used/disclosed:
- Tools, applications and registration: We provide a number of ways for you to explore your options for mortgages and loans, so you can determine which options may be the most desirable for you. You can engage a number of tools, planners, calculators and other interactive advisors, without providing us your identity.
- We may also supply the information you provide, on a strictly confidential basis, to service providers, such as title companies, appraisers, credit reporting services, etc. who assist us in qualifying, processing, closing and servicing your loan.
- Credit report: By submitting a loan application or a request to be pre-qualified by us, you authorize us to share your credit report with our affiliates.
- Electronic communication: We provide you the opportunity to subscribe to email communications. You can unsubscribe by following the instructions provided in each communication.
- Mandatory and optional information: We identify what information is required to fulfill your request. If you choose not to provide us with this information, we will not be able to provide you the service you are requesting. As part of your use of our website, we may collect information that may include your name, address, social security number, the location and value of the property related to the requested loan products or services, financial information about your assets and income, financial accounts, insurance and other information. As part of this process, you consent to Beeline obtaining a credit report and for us to use this information as described in this policy. Any financial product offered by Beeline requires the use of a hard inquiry on your credit. By providing us information and proceeding to Step 04 in the online application, you authorize Beeline to conduct a hard pull of your credit. We will also collect information about your activity on the Beeline website and use that information as described in this policy.
- Within the Beeline family: Within the Beeline family, which includes, but is not limited to, our title company affiliates, we may exchange customer information to fulfill your request(s) or to provide you with information about other products or services, if you have chosen to receive such communications.
- Service providers: We employ or use service providers such as title companies, appraisers, consultants, and temporary workers, third party software developers, etc. to complete a business process or provide a service on our behalf. For example, we may use service providers to enhance our website technology, deliver products, or to send emails. When we employ service providers, we may need to share your personally identifiable information. Service providers are strictly prohibited from using your personally identifiable information for purposes other than to act on our behalf. Realtors are not considered our service providers. If you have a realtor, we will update them with certain milestones of your transaction, but we will not share your sensitive information with them without your consent. If you do not have a realtor, we may ask you if you want us to refer someone to you. Unless you have given us permission to do so, your information will not be given to any realtor with whom you do not have an existing relationship.
- Data providers: We use a number of third party data providers. These providers allow us to provide you with a better experience by bypassing the old-fashioned document gathering - and they are listed here: Payfone, LexisNexis, CreditPlus, Plaid, PointServ, Ocrolus, Verix, Estated, LendingQB, Amazon Web Services, Veptas, Clarocity, Single Source, ProTek, Dart, FNMA Desktop Underwriter, QuestSoft, Visionet, DataVerify, MERS, Docutech, Ernst, BlackKnight, Google, AppraisalNation, Advantage Credit, The Work Number (TWN), and BluePrint. Their respective privacy policies can be found on their websites. You accept that we may share your information with these data partners so they can give us the insight we need into things like your finances, property, employment, etc. that are needed for your loan application. The information we share includes, but is not limited to, your full name, birth date, address, telephone number and social security number (only where necessary). In the event you are directed to or use a third party company’s website, these third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
- Service alerts and critical notices: Although we respect and honor the privacy preferences you have expressed, we may need to contact you to inform you of specific changes that may impact your ability to use this service or for other critical non-marketing purposes, such as bug alerts. We may also contact you to respond to your specific requests, to clarify the order of information you gave us, or to let you know about upcoming subscription expiration dates.
- Change of control: Your personally identifiable information may be transferred in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of Beeline. You will have the opportunity to opt out of further secondary use of your information following any change of control.
- Legal disclosures: In some cases we may disclose certain information to comply with a legal process such as a court order, subpoena, search warrant, or law enforcement request.
- Hosting: Our website, portal and mobile applications are hosted by a third party service provider on servers located in the United States. If you are in a non-US jurisdiction, you may be sending your personal information to the United States, which may or may not have laws that provide an equivalent level of data protection to the laws of your home country.
We Tell You How and Why We Use Web Technologies.
Here is how and why we use some common web technologies to help manage our websites:
- If you are a registered member on the Beeline website, you will receive a cookie when you log in. This cookie is maintained by your browser and contains your identifier. This cookie is also used to authenticate your identity and provide you with access to areas of our website that are limited to registered members, such as those that allow you to view and manage your personal profile.
- Additionally, Beeline service providers that serve ads on affiliate and/or advertiser websites may assign different cookies and small graphical images called single-pixel GIFs or web beacons, to your browser to track the effectiveness of our advertising on other websites and your involvement with Beeline. We may also employ service providers who may assign cookies or web beacons to your browser to assist us in collecting website usage data such as your IP address, session ID, URL and demographic information such as your zip code. The collection of data may include personally identifiable information. We do not track URLs that you type into your browser, nor do we track you across the internet once you leave our site.
- Your web browser may be set to accept cookies automatically, but can be changed to decline them. If you wish to remove cookies provided by Beeline, please check your browser's settings and its Help section for instructions for removing cookies from your browser. If you decline to accept cookies, then you may be required to re-register each time you download or request materials from the website.
- Website usage data: Our website tracks usage data, including, for example, your IP address, your browser type and version, which pages you view, which page, if any, linked you to our site, and which link, if any, you follow off of our site. We use this data in the aggregate and on an individual level to better understand website activity to improve our site offerings, to reconstruct activity from a session or by a user, for troubleshooting and issue resolution purposes. We may also use this data to provide you a more personalized website experience, assistance with technical support questions, to send you special offers, product and service updates, or other promotional materials that are relevant and tailored to your interests. If you do not want to receive these offers or promotions, simply indicate your contact preferences during the registration process, within any future communications to us or by sending an email to [email protected]. We do not share your information with outside companies for their promotional use, however we do use certain functionality from Google and others for data analytics and advertising us and our products on the internet. We have implemented the following features with Google: Tag Manager, Analytics, Optimize & Ads.
- Social media sites and Marketing security practices: We use social media to connect with and market to the public, our customers, and potential customers of the Beeline family. Your activity on third party websites is governed by the security and privacy policies of each third party website. Users of third party websites often share information with the general public, user community, and/or the third party vendors operating these websites, which may use this information in a variety of ways. Consequently, you should review the privacy policies of the third party website before using it and ensure that you understand how this information may be used. You may be able to adjust privacy settings on your accounts on any third party website or application to match your preferences. The information posted on or directed at us through social media is generally available to the public. To protect your privacy, do not include information you want to keep private or any other sensitive personal information in your social media activity, comments or responses. This information may be archived independently on, and retention of such information is governed by the third party website. Additionally, we may use third party marketing platforms and other data analytics tools to analyze your preferences and certain transaction details. In order to maximize these capabilities, we may store some data about you on those platforms.
Use of Personal Information
We give you the opportunity to control the use of your personal information for purposes outside of completing and servicing your loan. For example, occasionally, we may use your contact information to send you promotional communications about Beeline products, including those of our affiliates. These communications may include email, telephone, texts and direct mail. If you don’t wish to receive these, you can tell us your contact preferences during the information collection process, or you can call us at 1-800-550-6602 or send an email to [email protected].
We use Google for certain marketing purposes. If you wish to opt out of Google’s use of your information for marketing purposes, you may opt out through this link https://tools.google.com/dlpage/gaoptout/and follow the instructions on the website.
Additionally, you can manage your ad preferences with Google through the following link https://adssettings.google.com/
To help illustrate how we use your personal information, see the handy chart below:
|Reason we share personal information||Who would information be shared with?||Does Beeline share?||Reason for Sharing||Can you opt out?|
|For everyday business purposes (process your transaction, respond to legal investigations, court orders or report to credit bureaus)||Us/third parties we must share with||Yes||Business purpose||No|
|For our marketing purposes (to offer our products and services to you; which may include sharing with third party systems for personalization, etc.)||Us||Yes||Marketing||Yes|
|For Beeline’s group of affiliated companies’ everyday business purposes (information about your transaction, creditworthiness and experiences)||Beeline’s family of companies||Yes||Business purpose||No|
|For Beeline’s group of affiliated companies’ marketing purposes||Beeline’s family of companies||Yes||Marketing||Yes|
|For third party business purposes (information about your transaction, creditworthiness and experiences)||Third parties||Yes||Business purpose||No|
|For third parties to market to you (including co-marketing with other financial companies)||Third parties||No||Marketing||Not shared|
If you are applying for any of our products with a co-buyer, there will be a single login for both of you. As the primary applicant, you agree and understand that you must fully communicate with the co-borrower throughout the process on the transaction and the co-buyer must authorize their credit pull themselves as well as use their own credentials for accessing their bank, asset, tax or employment details. Beeline will consider the receipt of the co-buyer's information, credentials and credit pull authorization as the authorization of such co-buyer and you will hold us harmless from any action of the co-buyer in the event this provision is not strictly followed. If you have been named a co-buyer on a loan product and believe this is an error or fraud, please reach out to us at 1-800-550-6602 or via email at: [email protected].
Special Notice For California Residents:
Effective January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents, upon a verifiable consumer request, to request that a business that collects consumers’ personal information to give consumers access, in a portable and (if technically feasible) readily usable form, to the specific pieces and categories of personal information that the business has collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third parties with which the information was shared. California residents also have the right to submit a request for deletion of information under certain circumstances. Consistent with California law, if you choose to exercise your rights, we won’t charge you different prices or provide different quality of services unless those differences are related to your information.
We do not sell your personal information.
(1) The categories of personal information that we collected about you; and
(2) The categories of personal information that we disclosed about you for a business purpose.
The right to request us to delete the personal information it has collected from you, subject to certain legal exceptions, for example, when the personal information is necessary to complete a transaction for which we collected it or to comply with a legal obligation.
The right to be protected from discrimination for exercising your CCPA rights. We cannot and will not discriminate against you for exercising your rights under the statute, including by: (A) denying you goods or services; (B) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (C) providing you with a different level or quality of goods or services; or (D) suggesting that you will receive a different price, rate, level, or quality of goods or services. Nothing prohibits a business from charging a different price or providing a different level or quality of service if the difference is reasonably related to the value provided to the consumer by the consumer’s data.
For additional information on any of the above, or to submit a request for personal information under the CCPA, please contact us here. Please note that we may claim legal exemptions for certain types of personal information from all or certain parts of the CCPA pursuant to various CCPA exemptions.
Ability to Update or Correct Your Personally Identifiable Information.
You can update or correct the contact and loan application information that you’ve given us, at any time. You may review and update information stored in your application online until you submit your application. Once you have submitted your application, you may only change the information by directly contacting our operations team at 1-800-550-6602 or emailing us at [email protected].
Beeline recommends that you do not use email communications to send us sensitive personal information. If you need to change that personal information, you should call us directly.
You may have rights in non-U.S. countries, such as objecting to, and blocking the processing of your personal information. For security reasons, Beeline will take steps to authenticate your identity before providing you with access to personal information.
How We Protect Your Information
We maintain physical, electronic and procedural safeguards to protect your non-public personal information. Encryption technology is used when loan applications and other non-public personal information is transmitted over the internet. We restrict access to non-public personal information to those employees who need to know that information to provide our services to you. Our employees are bound by a Confidentiality Agreement requiring confidential treatment of all such information. We train our employees in security procedures and we conduct audits to verify compliance with these procedures.
Additionally, we use industry-recognized security safeguards to protect your information from loss, misuse or unauthorization alteration. We use SSL transaction protocol for all email communication as well as strong encryption products, and use AWS hosting services. Our technology was built GDPR compliant, so although the United States has not implemented these rigorous privacy standards, our technology was built to be best-in-class and exceed the minimum information security industry requirements.
Ways to Contact Us About Security and Privacy.